Maintenance Program Policy and Procedure Manual
Introduction
Purpose of the Manual.docx Regulatory Compliance (CMS, OSHA, NFPA, State & Local Regulations).docx Scope of Maintenance Services.docx Staff Responsibilities & Chain of Command.docx General Maintenance & Preventive Maintenance Program
Emergency Repairs & Escalation Procedures.docx Preventive Maintenance Checklist & Frequency.docx Routine Inspection Schedules.docx Vendor & Contractor Management.docx Work Order System & Reporting Process.docx Electrical & Lighting Systems
Backup Generators – Testing & Maintenance.docx Electrical Safety & Compliance.docx Lighting Inspections & Replacements.docx Resident & Staff Call Systems.docx Surge Protection & Power Outage Protocols.docx Plumbing & Water Systems
Drainage & Sewage System Maintenance.docx Emergency Plumbing Failures & Response Plan.docx Legionella Prevention & Water Quality Management.docx Routine Plumbing Inspections & Maintenance.docx Water Temperature Monitoring & Regulation.docx Heating, Ventilation, & Air Conditioning (HVAC) Systems
Air Quality & Ventilation Compliance.docx Emergency Cooling & Heating Protocols.docx HVAC Preventive Maintenance & Filter Replacements.docx Seasonal HVAC Adjustments & Preparations.docx Temperature & Humidity Control Standards.docx Fire Safety & Life Safety Systems
Emergency Evacuation Equipment & Lighting.docx Fire Alarm & Detection System Maintenance.docx Fire Drills & Staff Training Requirements.docx Fire Extinguisher Inspection & Placement.docx Sprinkler System Testing & Maintenance.docx Medical Equipment & Emergency Power Systems
Emergency Power Supply Maintenance (Battery Backups, UPS).docx Inspection & Testing of Oxygen & Medical Gas Systems.docx Inventory & Routine Maintenance of Medical Equipment.docx Safe Handling & Disposal of Medical Equipment.docx Environmental Services & Housekeeping Maintenance
Biohazard Waste Disposal & Compliance.docx Cleaning & Disinfection of High-Touch Areas.docx Linen & Laundry Equipment Maintenance.docx Pest Control Program & Monitoring.docx Storage & Organization of Cleaning Supplies.docx Groundskeeping & Exterior Maintenance
Landscaping & Seasonal Upkeep.docx Outdoor Lighting & Security Camera Maintenance.docx Sidewalks, Parking Lot, & Accessibility Maintenance.docx Snow & Ice Removal Procedures.docx Storm Drainage System Checks.docx Security & Safety Measures
Facility Access Control & Key Management.docx Resident Wandering Prevention & Door Alarms.docx Staff & Resident Safety Inspections.docx Surveillance System Maintenance.docx Workplace Violence & Incident Response.docx Hazardous Materials & Waste Management
Disposal of Chemicals & Hazardous Waste.docx Material Safety Data Sheets (MSDS) Compliance.docx Safe Storage & Handling of Hazardous Materials.docx Sharps Disposal & Medical Waste Protocols.docx Spill Prevention & Cleanup Procedures.docx Emergency Preparedness & Disaster Recovery
Coordination with Local Emergency Services.docx Disaster Response Plan (Natural Disasters, Floods, Power Outages).docx Emergency Communication Systems & Drills.docx Resident Evacuation Plans & Shelter-in-Place Procedures.docx Utility Failures & Response Plans.docx Staff Training & Compliance
Compliance Audits & Reporting.docx Equipment-Specific Training Requirements.docx Infection Control Measures for Maintenance Staff.docx Maintenance Staff Orientation & Ongoing Training.docx Safety Drills & Emergency Response Training.docx Policy Review & Updates
Annual Review & Policy Updates.docx Continuous Improvement & Feedback Process.docx Corrective Action Plans for Non-Compliance.docx Documentation & Record-Keeping Requirements.docx 